Hair & Beauty Services

Response from the owner:Dear Tallulah Napier, Thank you so much for your wonderful 5-star review! We’re so pleased you had a great experience with us. At TopOne, all of our services are fully tailored to each client’s individual needs. As precision cutters and colour specialists, we take pride in delivering results that not only suit your style but enhance your natural features. We look forward to welcoming you back again soon! Warm regards, The TopOne Team

Response from the owner:Thank you so much Yan — what a lovely thing to say, and we're so glad you're happy with your layered cut! Imad truly is a remarkable talent. In a remarkably short space of time he has grown into a confident, skilled stylist — and right now he is taking his craft even further, training in advanced cutting techniques directly under our Creative Director Cayom. That kind of dedication and hunger to keep improving at such an early stage in his career is something very special, and your review is a wonderful reflection of the progress he has already made. A beautifully executed layered cut requires a real understanding of shape, movement, and how the hair falls naturally — and hearing that Imad delivered exactly that for you means so much to the whole team. We will make sure he sees your kind words — it will mean the world to him. We look forward to welcoming you back very soon Yan! Warm regards, The TopOne Team

Response from the owner:Thank you so much for taking the time to leave us a 5‑star review and for sharing your experience. We’re delighted to hear that Cayom was helpful, friendly and made you feel more presentable by styling your hair exactly how you wanted. At TopOne salon we pride ourselves on attention to detail and precision cutting. Before we start any haircut, we carefully assess your face shape, head shape, hair density and texture, and then use all of those details to create a tailor‑made cut just for you. This way, your hairstyle works with your features and lifestyle, not just on the day but as it grows out too. Your kind words mean a lot to us and to Cayom, and we’ll be sure to pass your feedback on to him. We really appreciate you choosing us and mentioning the service price range, as it helps other guests understand what to expect when booking. We’d love to welcome you back again soon, whether it’s for another restyle, a tidy‑up, or to try a different service. Thank you again for your support and for recommending Cayom and TopOne Hair & Beauty. — TopOne Hair & Beauty Richmond

Response from the owner:Thank you so much for this wonderful review — and what a lovely way to experience TopOne for the first time, walking in and landing in Cayom's chair! The consultation is something Cayom feels very strongly about, and your experience reflects exactly why. Before a single scissor is lifted, it's essential that both client and hairdresser are completely aligned — on the vision, the shape, the finish, and what the hair can actually achieve. That clarity is what transforms a good haircut into something truly special, and it sounds like that conversation set the perfect foundation for everything that followed. Fine hair is one of the most technically demanding hair types to cut well. Getting genuine volume, movement, and a stunning shape from fine hair requires real precision — understanding exactly where to place weight, where to remove it, and how the hair will behave once it's styled. The fact that you left with volume and a shape you loved is a direct result of Cayom's expertise and his deeply considered approach to every cut he delivers. He has spent decades mastering precision cutting and teaches hairdressers around the world exactly these principles — and every client who sits in his chair benefits from that level of knowledge and dedication. Magic is a word we love to hear — because that's exactly what a truly great haircut should feel like. You came in with fine hair and left with volume, shape, and confidence. That's the TopOne standard. We're also so glad the rest of the team made you feel welcome and well looked after. Every single person in this salon takes pride in the experience they create — from the moment you walk through the door to the moment you leave. We cannot wait to welcome you back — and next time it won't need to be luck to get into Cayom's chair! Warm regards, The TopOne Team

Response from the owner:Thank you so much Labiba — what a wonderful review, and what a special first experience to have! Getting your hair professionally coloured for the very first time is such an exciting milestone, and we're so glad that Zakir was the one to make it happen for you. Balayage is a beautiful, technical service that requires a real understanding of colour, placement, and how it will work with your individual hair — and the fact that you were so amazed by the results tells us Zakir got every single detail right. The combination of a balayage and a fresh cut is truly transformative, and it sounds like you left feeling exactly the way every client should — genuinely thrilled with what you see in the mirror. What really stands out in your review is the environment Zakir creates. The technical skill matters enormously, but so does how you feel throughout the experience. The fact that you and your sister came in together and had such a fun, enjoyable time is something we treasure. A great salon visit should feel relaxed, welcoming, and enjoyable from start to finish — and it's clear Zakir made sure of that for both of you. We hope your sister was just as happy with her experience too — and we cannot wait to welcome you both back! Zakir will be absolutely delighted to read this. Warm regards, The TopOne Team

Response from the owner:Thank you so much for this lovely review — and a month later your hair still feels just as amazing? That is genuinely the highest compliment we could receive! That's the true measure of a great colour and balayage service — not just how it looks walking out of the salon on the day, but how it holds up over time. The fact that your hair still feels just as good a month on tells us Zakir approached your service with real care — using the right products, the right techniques, and making decisions that served the long term health and quality of your hair, not just the immediate result. That's what separates a truly great colourist from the rest. We also absolutely loved what you said about TopOne being a family business with everyone playing their part. That means so much to us. TopOne has been built on exactly that spirit — a team that genuinely cares, works together, and takes pride in every single client that walks through the door. Hearing that you felt that energy during your visit is everything. It's that combination — exceptional technical work alongside a warm, welcoming atmosphere — that we strive to deliver every single day. We cannot wait to welcome you back and make sure your next visit is just as wonderful. Zakir and the whole TopOne team will be thrilled to read this! Warm regards, The TopOne Team

Response from the owner:Thank you so much Kulveen — this has absolutely made our day! Balayage is such a craft in itself — the blending, the placement, the way the colour needs to work with your natural tone and the light — and when a client loves not just the result but the whole process from start to finish, that tells us everything went exactly as it should. Zakir truly cares about every stage of the journey, not just the final reveal, and it sounds like that came through beautifully during your appointment. What you said about the salon and the people means just as much to us as the compliment on the balayage itself. TopOne has always been built on warmth, talent, and a genuine passion for what we do — and every single person in this salon plays their part in making sure every client feels welcomed, valued, and looked after from the moment they walk in. Super talented is a wonderful thing to read — and it's something our whole team works hard to live up to every single day. Zakir in particular brings such dedication and artistry to his colour work, and your results are clearly a testament to that. We cannot wait to have you back Kulveen — and we promise your next visit will be just as amazing. Zakir and the whole TopOne team are so grateful for your kind words! Warm regards, The TopOne Team

Response from the owner:Thank you so much Afeefah — what a beautiful review, and we're so glad you had such a wonderful experience! Feeling comfortable and confident from the moment you sit down is so important to us. For many people, trusting someone new with their hair can feel daunting — and Zakir has a real gift for putting clients at ease immediately, making sure you feel heard, understood, and genuinely looked after before anything even begins. The fact that you felt in good hands throughout your entire appointment is exactly the experience we want every single client to have. Listening is at the heart of everything Zakir does. It's not just about the technical skill — although that clearly delivered for you — it's about truly understanding what you want and having the expertise to bring that vision to life in a way that works for your hair specifically. When a client leaves feeling amazing, that's the result of both genuine care and real talent working together, and it sounds like Zakir delivered both in abundance. Leaving feeling absolutely beautiful and completely happy with your results — that's the TopOne standard, and hearing that we hit that mark means the world to us. Zakir will be so touched to read your kind words, and the whole team is so grateful for the recommendation. We cannot wait to welcome you back Afeefah — you'll always be in the best hands here! Warm regards, The TopOne Team

Response from the owner:Thank you so much Alina — so lovely to hear this, and a well deserved 10/10 for Zakir! What you've highlighted is something we believe sits at the very heart of great hairdressing — guidance and honesty. It's easy for a hairdresser to simply do what a client asks, but it takes real expertise and genuine care to take the time to truly understand your hair, explain your options, and steer you towards what will actually work best for you. That's exactly what Zakir does, and it's something we're incredibly proud of. Patience is another quality that can't be taught — it comes from truly caring about the person in the chair. Knowing that Zakir took the time to walk you through everything, answer your questions, and make sure you felt confident in the decision before moving forward means everything to us. That's the experience every single client deserves. The fact that you left not just happy with the result, but feeling informed and looked after throughout the whole process — that's the TopOne standard, and Zakir absolutely delivered that for you. He will be so pleased to see this review. We can't wait to welcome you back Alina! Warm regards, The TopOne Team

Response from the owner:Thank you so much Nicholas — this is such a lovely review and it really does put a smile on our faces! The word "trust" stands out to us more than anything else here. In hairdressing, trust is everything — and it's earned over time through consistency, care, and always delivering. The fact that Zakir has built that level of trust with you, and that you can sit in his chair knowing your hair is in the right hands every single time, is something we're incredibly proud of. Never failing to get it right is no accident. Zakir approaches every appointment with the same dedication and attention to detail whether it's your first visit or your fiftieth. He genuinely cares about his clients — not just the result on the day, but making sure you leave feeling great every single time you walk out of that door. That consistency is what turns a great hairdresser into someone's permanent go-to — and it sounds like Zakir has absolutely earned that with you. We'll make sure he sees this — and we know he'll be really touched by your kind words. We look forward to seeing you again very soon Nicholas! Warm regards, The TopOne Team